Carlos is a junior manager at 12 George.
History[]
Carlos was working at the front desk at 12 George when Anna Delvey. Neff, who had gotten a signal from Nico, indicated to Carlos that Anna was very generous with her money. He took over checking her in.
Later, despite her tipping generously, Carlos complained about Anna being a pain because she was very picky and kept making them change things. At this point, Neff stepped in, taking care of every need Anna expressed.
Jeannot Thomas, the hotel manager, noticed that they'd never gotten a card on file when Anna checked in. Carlos reminded him that he'd told them no to bother the guests if the card readers weren't working. Instead, they were instructed to take down the information and run it later, which Carlos hadn't done. Because Neff had been fraternizing with Anna despite the hotel's rules, Jeannot sent her to get the card.
Career[]
He is a junior manager at 12 George.